Privacy Policy

At OM & Beyond Wellness, we are committed to safeguarding the privacy of our clients. This Privacy Policy explains how we collect, use, store, and protect your personal information. By visiting our website or engaging in our services, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

1.1 Personal Information

When you book a service, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Name

• Email address

• Phone number

• Mailing address (if applicable)

• Payment details

• Health history (relevant to services like massage therapy or reiki)

Any other personal information you provide to us voluntarily

1.2 Non-Personal Information

We also collect non-personal data when you visit our website, such as:

• IP address

• Browser type

• Referring/exit pages

• Time spent on pages

• Other usage data to improve your experience

2. How We Use Your Information

We use the information we collect for several purposes:

• To provide, personalize, and enhance our services (e.g., massage therapy, reiki, spiritual life coaching)

• To process payments and confirm appointments

• To communicate with you about your appointments, services, promotions, and news

• To improve our website, services, and customer support

• To comply with legal and regulatory requirements

• To send newsletters and promotional content (only if you opt-in)

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure servers and encryption protocols

• Restricted access to personal data by authorized personnel only

• Regular system security checks

However, please note that no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve user experience on our website. Cookies help us remember your preferences and track website usage. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the website effectively.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share personal information with third-party service providers that assist us in delivering services, such as payment processors, booking systems, or email marketing platforms. These third parties are bound by confidentiality agreements and are not allowed to use your data for any other purpose.

Legal Compliance: We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of OM & Beyond Wellness, our clients, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information will only be transferred as part of that transaction with your written consent.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

In Alberta, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: If your information is incorrect or incomplete, you can request that we update it.

Deletion: You may request the deletion of your personal information, subject to legal obligations and business needs.

Opt-Out: You can unsubscribe from marketing communications or newsletters at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at connect@omandbeyond.ca

8. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any external websites before providing them with your personal data.

9. Children's Privacy

Our Spiritual Life Coaching services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under the age of 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Alberta, Canada. Any disputes related to this Privacy Policy shall be subject to the jurisdiction of the courts of Alberta.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights related to your personal information, please contact us:

OM & Beyond Wellness

Email: connect@omandbeyond.ca

Phone: 403 890 8969

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Last Updated: [July 10th, 2025]